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CBAP-exam-questions

CBAP® Sample Questions with Answers and Explanations

Try these free CBAP questions taken from our CBAP Question Bank. Our CBAP question bank has 1200+ questions divided into chapter-wise, case study-based, drill-down, and full-length tests.

These 10 CBAP questions are based on the latest CBAP v3 exam pattern. These are scenario-based questions.

Each question has one correct answer. Once you finish your test, enter your name and email ID to see the answers and explanations.  

Our CBAP Question Bank is aligned with the latest edition of the BABOK and 2024 IIBA CBAP syllabus. The CBAP question bank simulator comes with the following features:

    • Warm Up tests chapter-wise (Quick review when you read BABOK the first time)
    • Drill Down Questions (For your second time BABOK reading, tougher questions than Warm-up)
    • Case Study-Based Questions (The case studies with multiple questions)
    • Full-length Simulations (When you score 70% consistently in Drill downs)
    • Detailed Analysis of each test with answer explanations
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CBAP Practice Test

Welcome to your CBAP Practice Test

1. 
Business analyst P has joined a project undergoing analysis phase. P is given the initial requirements list to have an understanding of the system. P notices that the list contains a mixture of business and stakeholder requirements in the same list. What should P do?
2. 
Case Study 2.1
A major car dealer in the city of New york sells more cars than any other city in the United States. The dealer not only sells new cars but also deals in old cars. The service centre is also operated by the dealer, which provides maintenance and repair service to its customers only. Outside cars are not serviced here.

Each of the divisions had its own software application but the CEO of the company wanted to have an integrated system, so that they can have a unified view of the customers and all the services. They have hired an IT company to develop the application. Business analyst has created a consolidated Entity relationship diagram during the elicitation phase, depicting all the entities in the system at that stage. 

Which of the following is NOT true about the servicing of the car at the service centre?
3. 
A business analyst has been assigned to a complex project having a large number of requirements. The BA is an experienced professional and he is leveraging his past experiences for organizing the work but he is not getting the desired result. Which of the following, he can look into to improve his efficiency?
4. 
Banco Columbia has recently redesigned its contact centre processes. The CCSA’s (contact centre service agents) have undergone a 3 week reskilling training program to get accustomed to the newly defined processes. The reskilling activities are:
5. 
Mr. J, a Business Analyst at a leading Wealth Management firm, is tasked with providing an estimation for a 'Go Ahead' decision by the department head. With minimal information available, Mr. J relies on the provided details to estimate the time required for completing the business analysis work.What type of estimation is Mr. J conducting?
6. 
Case Study 1.1
CarzWorld Inc is an international car aggregator company. It is planning to launch a global used car online platform. The project will start in North America and will be slowly moving to other continents over the next five years. The revenue model for the company is through the commissions earned on the buying and selling of cars.

CarzWorld has an internal Business analyst team. Soham is the lead business analyst of the team. He and his team have been asked to evaluate all the alternatives and present the best choice for the organization. 

Soham starts by engaging with the stakeholders to evaluate the alternatives. His focus is on the following three factors:
A. Total Cost of the Change
B. Cost-Benefit Analysis
C. NPV Analysis

Each of the options has a budgeted investment termed as Total Cost of Change. The company plans to offer the services for free for a few months after the launch. Once a critical mass is reached, the company will start charging the commission from 0.5 to 1.5% of the sale value.

The NPV analysis was conducted. Based on this analysis, the project option 3 was recommended by Soham and his team.

The total cost of ownership (TCO) is an important element of Financial analysis. In the case of software (in this case e-commerce), how does a Business analyst decide the timeframe for considering the TCO?
7. 
In a food ordering mobile app development project, a business analyst is constructing an onion diagram to chart the stakeholders. Where should the Subject Matter Expert (SME) be placed in the onion diagram?
8. 
A company is considering two options. To invest $1,000,000 in a project that will generate a return of 5%. Another alternative is to investment the same amount and earn a return of 7%. The company decides to for the obvious option of investing in the project with 7% return. What is the opportunity cost for this decision?
9. 
A Business Analyst (BA) is conducting an interview session with stakeholders for one of his projects. During the session, stakeholders begin discussing requirements that are out of scope. What should the BA do in this case?
10. 
A Business Analyst was working on a complex feature. During the interview with a Domain Subject Matter Expert (SME), the BA learned that the SME is serving notice period. Company does not have a replacement for the SME. Also there is no mitigation plan for this risk. What should the BA do next?
11. 
A Business Analyst is estimating a change request with a available resource who can complete the project in 4 calendar months at a cost of USD 5,000 per month. The customer expresses dissatisfaction with the duration and requests completion within 2 months. The BA assesses the situation and determines that achieving the project in 2 calendar months is feasible. However, the question arises whether the cost will remain the same or it will change.
12. 
Robert, during his requirement study, identifies key functionalities and observes that the relationship between them is mandatory, not optional. He recognizes the value of modeling these relationships. How should he represent the mandatory activities in the use case model?
13. 
Case Study 1.2
CarzWorld Inc is an international car aggregator company. It is planning to launch a global used car online platform. The project will start in North America and will be slowly moving to other continents over the next five years. The revenue model for the company is through the commissions earned on the buying and selling of cars.

CarzWorld has an internal Business analyst team. Soham is the lead business analyst of the team. He and his team have been asked to evaluate all the alternatives and present the best choice for the organization.

Soham starts by engaging with the stakeholders to evaluate the alternatives. His focus is on the following three factors:
A. Total Cost of the Change
B. Cost-Benefit Analysis
C. NPV Analysis

Each of the options has a budgeted investment termed as Total Cost of Change. The company plans to offer the services for free for a few months after the launch. Once a critical mass is reached, the company will start charging the commission from 0.5 to 1.5% of the sale value.

The NPV analysis was conducted. Based on this analysis, the project option 3 was recommended by Soham and his team.

CarzWorld wanted to decide based on best returns from an alternative. Project three was recommended by Soham. Which of the following is an indicator of higher returns for Project 3?
14. 
Jessica, the lead business analyst for a life insurance project, has conducted elicitation with her team. Now, she is preparing to communicate the business analysis information to the stakeholders. Jessica aims to be effective and clear in her communication. Which of the following is an incorrect measure for assessing interaction skills?
15. 
If fencing can be completed in 2 months with 4 persons working 8 hours a day, the farm owner opts to employ 6 persons to expedite the process. In this case, how much time will it take to finish with 6 persons? Assume there are 30 days in a month.
16. 
A land surveyor determines that the land can be sold at a price of $40 million. The company which owns the plot, also asks an IT consultant to evaluate the opportunity of investing in a data centre at that piece of land. The consultant estimates the potential of an operating revenue of $80 million in present value terms if the firm is willing to invest $30 million today. What is the opportunity cost of investing in the second option?
17. 
Case Study 2.2
A major car dealer in the city of New york sells more cars than any other city in the United States. The dealer not only sells new cars but also deals in old cars. The service centre is also operated by the dealer, which provides maintenance and repair service to its customers only. Outside cars are not services here. 

Each of the divisions had its own software application but the CEO of the company wanted to have an integrated system, so that they can have a unified view of the customers and all the services. They have hired an IT company to develop the application. Business analyst has created a consolidated Entity relationship diagram during the elicitation phase, depicting all the entities in the system at that stage. 

Which of the following is TRUE about this type of data model?
18. 
John, the business analyst in a CRM project, has encountered unstructured and haphazard requirements during elicitation meetings. This poses a challenge for him in getting a clear understanding of the proposed system. What steps should he take in this situation?
19. 
Case Study 1.3
CarzWorld Inc is an international car aggregator company. It is planning to launch a global used car online platform. The project will start in North America and will be slowly moving to other continents over the next five years. The revenue model for the company is through the commissions earned on the buying and selling of cars.

CarzWorld has an internal Business analyst team. Soham is the lead business analyst of the team. He and his team have been asked to evaluate all the alternatives and present the best choice for the organization.

Soham starts by engaging with the stakeholders to evaluate the alternatives. His focus is on the following three factors:
A. Total Cost of the Change
B. Cost-Benefit Analysis
C. NPV Analysis

Each of the options has a budgeted investment termed as Total Cost of Change. The company plans to offer the services for free for a few months after the launch. Once a critical mass is reached, the company will start charging the commission from 0.5 to 1.5% of the sale value.

The NPV analysis was conducted. Based on this analysis, the project option 3 was recommended by Soham and his team.

The total cost of ownership (TCO) is an important element of Financial analysis. What did Soham get by equating the NPV to zero?
20. 
After thoroughly examining the business processes of an organization, a business analyst has determined that the project's scope includes process optimization. Despite having conducted multiple meetings with stakeholders, the analyst is unable to identify bottlenecks in the processes. What should he do next?

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