Category: CBAP Certification

Elicitation is unarguably one of the most important activity performed by a business analyst. It describes the tasks performed by a business analyst to obtain information from all required stakeholders. Elicitation involves extracting or drawing forth information from stakeholders or other sources, primarily on business needs and requirements. Business analysts perform elicitation activities through direct communication with stakeholders, carrying out research or experimentation or they may simply be handed over the required information.