Business Process Management (BPM) is one of the type of software initiatives. Business process re-engineering was also very popular a few years ago. Business Process Re-engineering (BPR) and Business Process Management (BPM) have the same goal of achieving organisational efficiency and effectiveness. But what is the difference between BPM and BPR?
Mike Hammer, known as “Father of Re-engineering”, talked about the process enterprises and re-engineering in the article – How process enterprises really work? .
BPR approach believes that most work done doesn’t add any value for customers and should thus be removed to maximise customer value and minimise consumption of resources. BPR approach focuses on redesigning key business processes to make those more efficient. This often involved automation of processes, wherever possible.
Many large Organisations picked up and carried out BPR to become more competitive in the 1990s.
However, the radical approach of BPR did not find favours with majority. Companies were worried about the impact on workforce, Organizational culture, on infrastructure and on existing investments in systems.
Business Process management advocates a more consistent and iterative approach. It focuses on making a change that delivers incremental improvements rather than going for one perfect process. It is less radical than BPR and uses the principal of continuous improvement.
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