Mixed Feelings: Americans Weigh Benefits and Concerns of AI in Healthcare

A new national survey from Ohio State University conducted this month shows that a solid majority of Americans strongly support the use of artificial intelligence in medical processes to drive efficiencies, limit human errors and take on repetitive tasks so clinicians can be freed up for other work. 

In fact, the overall consensus suggests that 75% of patients believe AI allows a healthcare provider to cut down on errors while over 71% agreed it could help bring wait times way down and even less than half think an assistant taking notes during your appointment would be acceptable. 

But there are lingering fears around the topic, with 56% saying AI in healthcare is a bit scary and data privacy really worrying seven out of ten respondents. 

AI-powered note-taking, as exemplified by a pilot at Ohio State’s Wexner Medical Center — that supposedly aids in improved patient-doctor interactions since it significantly cuts down on how long physicians spend inputting info into the system (which they get dinged for if not completed) with very few minor errors annotated from some clinicians but all were immediately corrected. The study included 1,006 respondents.

Read the complete blog HERE. 

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