Influencing Without Authority: The Ultimate Superpower of Product Managers
Table of Contents Introduction 1. Understanding Influence: Moving Beyond the Org Chart 1.1 Influence vs Authority in the Workplace 1.2 Why Command-and-Control Fails 2. Building Relationships: The Foundation of Trust 2.1 Active Listening and Radical Empathy 2.2 Understanding Cross-Functional Constraints 3. Effective Communication: The Art of Persuasion 3.1 Storytelling as…



